A Simple Business Differentiator

“Because I really like working with them….” is an acceptable reason for selecting and maintaining a business relationship.

Assuming all other things being equal in the product or service, “likeability,” or “ease of working relationship,” in itself can be a differentiator.

A good goal is to leave any person or interaction more “energy positive” and to provide value in whatever way is appropriate to the assignment or situation; to provide a solution, path to solution, recommendation, or to help simplify to a point of clarity.

Be the person others like working with.

Fascinating and Motivating- Gauging Emotional Energy

As we gain experience, that which is “fascinating and motivating” changes. What may have been so at one time can become “just ok,” or even “annoying and frustrating.” It’s alright to move on and move forward into the next “fascinating and motivating.” This takes awareness.

While doing so, we can’t forget that our “frustration” with something now is likely someone else’s new opportunity (just like it was for us prior.) We can delegate it, or better yet, hand it over entirely to another colleague or recruit, someone wanting to step into their next “fascinating and motivating.”

It is liberating to recognize this, and to assess our priorities by gauging our emotional energy. Step back and audit what is exciting, what is motivating, where the value is best provided to clients and staff, what increases emotional energy, and what drains it. Re-prioritize, amend, delegate, delete. Stay present to coach, advise, support, and help those to whom we hand off the work,

What I’m Doing Now

Working a lot. I have been super busy with the totality of work at www.wheatonsprague.com. The business has been very dynamic, as has been the market. This requires constant focus and awareness. We’ve made many changes, the biggest being the implementation of the business operating system known as EOS Worldwide. I am in the position of CEO (Visionary in EOS terms) and also running the Building Envelope Consulting Division at present. We’re experiencing growth there, and I am enjoying bringing more enterprise definition, process, scale, and continuity to it. We are also growing in our other division and various practice segments. EOS provides an A.D.D. idea guy like me a clear operational structure to work within and a path for creating and operating with definition. I like the structure of it, and we are getting results.

Exercising. I am continuing my pattern of exercise, which I have done for most of my life. Right now that means walking every morning, then alternating various forms of resistance work daily, upper body, lower body, core strength, flexibility exercises. The pattern is working and it’s just part of whom I am. This is seven days per week. I only miss if there’s some extenuating circumstance, but I always do something every day. I am working my body in some way about 350 to 360 days per year

Journaling daily. I read the bible daily, write out an observation, an action, an application to whatever I am studying or reading. I also monitor my energy, sleep, nutrition, and take a brief inventory of emotional, relational, spiritual, physical, mental inventory and assess if I am trending positive or negative. It takes adjusting daily to stay on a solid course in increasing measure.

Podcasting; The Creating Structure Podcast https://creatingstructure.buzzsprout.com is a high priority for me, and one of the reasons why the blog has not been populated regularly. The podcast has a strong, consistent audience, and is growing in popularity. Much positive feedback has been received. People look for it, wait for it, and affirm it. Vocationally, this is my “public service” work at the moment. I don’t need to do it for money. I do it because I enjoy it and because I seek to provide content that is encouraging, interesting, and of value in some form. Everyone should know what they do for “free” and for “fee.” I do engineering and consulting work for “fee” (for money.) I provide solutions to clients. I do podcasting for “free,” at least for now. There may come a time when that changes, but now is not that time.

More on the daily exercising; I am walking every day in the early morning. I see the sun come up almost every day. I walk the same path every morning. Some may find that boring, but there’s a hidden beauty and adventure in it; I get to observe the patterns and changes along the path every day. The creativity and beauty is in the observation of the little incremental differences experienced every day. The extra leaf that falls to the ground. The small game path and trails. The deer that like certain locations. Trees that have fallen. The smell of late summer, and the coming autumn. Being outside every day bring more clarity to me on the cycles of days, weeks, months, seasons, patterns. It’s a fascinating experience.

The Garden; I have stepped back from my work in our community garden plot this year. It’s been painful, but there have been too many other priorities in my personal life, so it’s the right thing to do. I haven’t stewarded the plot the way it really should be done. It has been more of a triage exercise. I am reconsidering the commitment to the community garden and what the context might be next spring and summer. I have my seed cache already, but still need to decide what is an appropriate investment for this life season. I’d love to have an abundant, sustainable, fully functional organic garden on my own property now. More on that later. I do have, and have enjoyed, a flower garden I groomed, expanded and have been working for 2 years. This one is at my home. It has Zinnias, Marigolds, and Cosmos, all heirloom seeds. Most of the seed was harvested from last year’s flowers and saved over the winter. I like having a place for pollinators to come and to enjoy. It is connected to a long patch of goldenrod that is thriving with many types of native bees, butterflies, dragonflies. I find it meaningful to have the color and to support the pollinating community.

I’ll leave it at this for now. It’s been a while, so I’ll be back with another post soon. Thanks for reading and being a part of this blog community

Sunday Spiritual – Easter

Just me being me on this significant day called Easter.

The resurrection of Jesus of Nazareth, Jesus the Christ, is one of the most well documented events in human history. He was executed, confirmed dead, his body made ready for burial, then placed in a guarded tomb. He was not present in the tomb on the 3rd day. This was verified. But it wasn’t just that the tomb was empty. He then appeared bodily to many, hundreds, actually. This was documented as well. He spoke to those to whom he appeared, further explained what was up, what it all meant,  how he had told them about it, that he was leaving to go back to the heavenly realm, and that he would  send the “one my Father promised,” the Holy Spirit.

The doctor, Luke, carefully records this in his letter to Theophilus, which we now call the gospel of Luke. Many chose to undertake to write an account of the life of Christ and Luke’s account stuck, along with the accounts from Matthew, Mark and John.

Here’s a brief account from the end of Luke’s letter, with direct quotes from Jesus, after he rose from the dead:

“Then he opened their minds so they could understand the Scriptures.

He told them, “This is what is written: The Messiah will suffer and rise from the dead on the third day, and repentance for the forgiveness of sins will be preached in his name to all nations, beginning at Jerusalem.

You are witnesses of these things.” – Luke 24:45-48

I never knew anything about this until I was 19 years old, when I heard about it for the first time. At 24 years old it became life changing. Literally. That was when I felt such a great burning with the reality of this truth, that I had to make a commitment and follow Jesus.

It is just too good to keep bottled up. Anyone who knows me, should know that if I can be forgiven eternally and walk in peace, anyone can. I don’t deserve it, but none of us do. We’re all cracked pots. Thanks to everyone who helped along my path. There were many, some of whom may be reading this.

Personally, I dont think the questions are whether Jesus existed or not, or whether he really died or not, or really overcame death to live again or not. That’s old stuff.  I think the question is “What are we going to do about it?”

There’s another life. It’s available here and after our time has passed here. Life to life.

Happy Easter.

He is Risen. And that makes everything different.

The Island

You can see it in the feet. The tan lines, the little cuts, the dirt under the toenails, the weathered soles. “Island feet.” Shoes are optional. Flip flops are the norm. Barefoot works often as well. Feet on dirt, feet on grass, feet on sand, feet in saltwater, feet on the warm deck wood. All feelings we lose in contemporary society as adults. Unrestrained feet. It’s strangely freeing. I am reminded of this every time I go to the island to spend some extended time. The roads are all dirt. There are no cars, just golf carts, fat-tired bikes, and legs for transportation.

Tee shirts are the norm. The more eclectic the better. Collared sport shirts are considered dress-up. Clothing decisions are simple. Getting dressed takes a minute or so. Shorts, shirt, flip flops, go.

Most weekends, just put on the bathing suit and water gear in the morning. No need then to change. People understand. No one really cares or judges by clothing choice anyway. It’s the island.

Islands have their own rhythm. Wind, sun, rain, tides, sunrise, sunset, fish movements, all are variables that impact the rhythm. Weather has a lot to do with it. The more remote, the more impactful these realities of nature. Sun up, sun down. What’s the wind speed? Is it a beach day or bay day?

The island I am referring to doesn’t have a bridge, so it takes work to get there. It’s only accessible by boat. When I say boat, I mean a private boat service, or your own boat, not a public ferry. So if you’re there, you’re there for a reason. For an island, the more remote, the harder to get to, the less infrastructure, the more intentional a person’s presence becomes. This creates a culture; a certain common thread. People there for a reason. Certain mindsets.

Friends get together on “island time.” Island time means “go ahead and drop in,” or “come on over.” Island time means “sometime around 4:30,” but it’s not rigid. Island time is fluid. It’s less restrictive.

“Friendly” is a big value on an island. If you don’t need someone now, you’ll need them at some point for a tool, a boat ride, flour, an extra set of hands, and for a hundred other things. Mutual dependence is normal. Community creates a much better experience.

Tired at night is really tired. Island tired. Days are long, nights are dark, fatigue settles in quickly. Physical fatigue, not just mental and emotional. The fatigue of being out in the elements, using the body heavily. The fatigue I remember as a kid in the summertime after running all day from early to late.

It’s an island. The feet know it. The body feels it. It’s simpler. It’s slower. It’s freeing. It’s life giving. Once experienced, it’s tough to live without it.

Contemporary Work

I’ve got my work gear now able to fit into one Italian leather soft shell briefcase. Its got one center compartment, a pocket in back with a zipper, and a couple storage pockets inside. It’s got a strap so I can throw it over my arm and go where I need to go. I can run my business and life from anywhere with this bag and gear. In addition, I have my mobile device. I can’t work without it. The gear includes a Dell Laptop computer, power cord, key for electronic signature, earbuds for meetings or privacy, work journal (5 × 8 Picadilly with grid paper,) positive focus journal sheets to record wins, and some coaching reference material to remind me of my focus. I also have an emergency power supply for my phone just in case I need it. I use secure wireless when out of my physical office, which is typical. If it is not available, I use my WiFi hotspot on my mobile device.

I’ve got connectivity via SharePoint, MS Teams, and the company VPN. Meetings with staff or clients are done exclusively via MS Teams, except my Creating Structure podcast which is done via Zoom.

I can write proposals, do meetings, review work products, PE seal and sign documents, and sign legal documents, all electronically. I can meet with staff, leadership team, clients, vendors, banker, accountant, lawyer, agents, all via virtual means.

If the grid goes down, if I have any connectivity issues, and I am in region, I have a physical office as a back up. Isn’t that funny to say? It used to be that remote connectivity was the back up. That’s not the case any more for me. I’ve got a great office, but at this point it’s really optional. Clients don’t care about my office. They just care about results. They care about accessibility and responsiveness. They care about value, work product delivery, schedule maintenance, and integrity.

That’s speaks well to my current position and infrastructure. It’s speaks well to our core values at http://www.wheatonsprague.com which are “communicate, integrity, collaborate, client conscious, capable.” Nothing restricts us from supporting this regardless of context or location.

In fact, for me, and for many professionals in service related businesses, the phrase, “I’m working remotely,” is irrelevant now. So is “I’m in office.” I’m either at my work or not. I’m either at my “desk,” wherever that is, or I’m not. I’m either on or off, available or not available.

I couldn’t envision 30 years ago, that there would be a day I could run a business from anywhere, work from anywhere, connect via many platforms. But here it is. It’s only going to advance and accelerate more, as long as there’s a grid, power, access to food and clean water. But that’s the subject of another blog post.

Push the edges, but take nothing for granted.

What’s your gear, office, and connectivity look like?

Backwards

I think that we often have our values reversed; or maybe it’s just me.

Why would we want to sleep longer in the morning on our day off ? Don’t we want to get on with our free time?

Why would we want to spend the best of our energy during the work day prioritizing answering emails? Shouldn’t we save it for later, when we have used up most of our creativity on more important problems or value propositions?

Why would we consider it a win, like we’ve cheated the system, to skip a workout day, or a good nutrition day, as if we deserve it? Don’t we want to pursue health every day in some form?

Why do we prioritize the tyranny of the urgent over that which is important? Do we always want to be responding to other people’s priorities for us to the exclusion of everything else?

Flip the paradigm. Own rather than be owned. Initiate rather than just respond. Rethink the value system. Start in some measure immediately.

“Limbo”

There’s a word and phrase in my culture that we may speak to ourselves when we feel stuck, delayed, or unable to make a clear decision- “I’m feeling like I’m in limbo.” Or “I don’t like being in limbo.”

The other day I woke up in that space. There was a conflict in my mind between two major issues that unexpectedly presented themselves, issues that required attention, disrupting the exact timing on another major event I scheduled many, many months ago.

My first thought was, “I can’t be in limbo anymore about this.”

Then I reflected. There really is no “limbo.” Limbo is a mental construct. Limbo is the tension created internally between what I want to do versus what the situation is requiring me to do now; the true NEED versus my WANT or DESIRE.

Limbo is a signal that I am not living in the moment. That I am not being present in what’s before me.

Once I made the shift, I moved out of that tension. There is no LIMBO.

I get to choose. You get to choose.

Lean In

Lean in to the hills; the upward struggles; the view is better at the top

Lean in when the pain is unavoidable; identify the source

Lean in to good times and enjoy; there’s no guarantees

Lean into that special moment; it may never come again in the same form

Lean in to tough times; experience is gained

Lean in to relationships; there’s nothing more important

Lean in to journaling, to expressing thoughts on paper; personal growth takes place in this context

Lean in to listening; much learning takes place

Lean in to change; it’s one of the few constants in life

Lean in to hearing different views; it expands our mind whether we agree or not

Lean in to being flexible; sometimes the magic is found there

Lean in to growth; no one will do it for us

Lean in to understanding; no one can take it away

Leaning is a mental posture.

Leaning in is better than leaning out

Back at it

This is a continuation of my last blog, “What’s On My Mind.” It’s so hard sometimes to organize thoughts, so I just start to write. As I write, I go back and edit, then keep writing, then edit, and so on. Actually it’s always hard to organize thoughts for me because I have so much content going on in my head, in my brain, so many thoughts, observations, and “stuff.” I’ve got ADD brain which primarily manifests itself for me in two ways. One way is the ability to hyper-focus for extended periods of time, at depth, on a specific item, or work product, to completion. The other way is to start a bunch of things and not finish them. This is the most classic. I’ve learned over the years how to recognize it, discipline myself, and when to roll with it or not. I also have learned that they call it “the entrepreneurial brain” since the majority of entrepreneurs have the condition. (At least that what I am reading and hearing now.) I’ll talk more about this in the future as to how I manage it with exercise, nutrition, hydration, mindset practices, prayer, and more.

The way to make the idea of “start a lot of things but not finish them” actually be a positive thing is to have a staff of people that can run with them, manage them, do them, etc. My mind thinks in overlapping concentric or non-concentric circles. Everything is a layer or a domain that overlaps and connects to other items. Linear is not my thing, and it doesn’t need to be. It’s okay. There’s times when thinking linearly is necessary, but I have to force myself to think in that manner or have others hold me accountable to do so. I am finding that the best way to make this work in our company, and to not drive people crazy, is to have an integrator person, or persons, to filter things through; to cull the ideas; because EVERY idea sometimes feels right, but it’s not. And if it is, it might not yet be organized or clear enough to implement. How does it align with strategy? Can we afford it? Can we execute to that with our people? Are we ready? These are appropriate, and sometime frustrating, questions, but they are the right questions to ask. (I get bored easily.)

So today my partner and I, and our team of leaders and managers, meet for the first time for starting the implementation of “E.O.S.” the “Entrepreneurial Operating System.” This was introduced to me by my personal coach, Dr. Chuck Misja, earlier this year. Through reading the book “Rocket Fuel” and taking some tests, then further vetting the ideas, my partner and I made the decision to jump into it. Today and tomorrow are E.O.S. focus days. Vision- Traction organizing. Clearer strategy definition. Group work. I’m excited about it. Our people are excited about it. It will be hard, but it will be good. David Howard, the “biz-tech sherpa” and a trusted business consultant working with us, is leading us through the exercise and facilitating.

So, I was going to talk about our 3-D printer. That’s right. I had every intent, as I started to talk about organizing my thoughts, that the topic for today would be innovation, our 3-D printer, the “why” behind it, and some bullet points I believe you should think about as you consider tools, innovation, value-add, and market awareness. But now there’s no time for more posting. That will have to be another blog. I did manage to cover my mention of EOS from the last blog, I just didn’t expect to do it in this way. Such is the ADD brain. Like I said, I am learning to just write. The writing takes me where I need to go. It must be the right topic for today. Perhaps this will identify with one or more readers, and that will make it all even more worthwhile. If not, it was worthwhile to me. That’s one reason why I write. It’s cathartic. It’s worthwhile to me. It helps manage my over-active brain.

Be well. See ya next time