Leadership is as leadership does. We need to model and “be” the example of what we expect to see for those we have the privilege to lead or influence.
Want accountability? Be accountable
Want engagement? Be engaged
Want better communication? Communicate
Want more quality, schedule adherence, shipping on time, reliability, client sensitivity, (fill in the blank), then BE that thing. Model those qualities. Lack a skill or capability? Hire to it. Define clarity to that person and position; “I am not good at “X” so I need you to be that for me.” Either way, model integrity. Model reliability.
Then we may expect it, and we can drive to accountability from those around us.
Remember, we are all growing. We are all a work in progress. We are all a bit scarred and “cracked pots.” Truth and grace are good combinations.
We get what we work for.