Fast and Cheap?

This was my response to client today (after several emails) requesting us to give our best price for a quick turn and schedule critical project:

I want to be very clear. Best price and immediate start/quick turn do not go together. Quick turn with quality, and fair price for the situation go together. It’s not “fast and cheap”. It’s fast and commensurate with service.

I don’t like to work like my hair is on fire. That happens enough in this biz every day

We will look at what we can do, how or where it can plug in, how quickly we can get it done for you and your team, and let you know. We always like to provide
value, timeliness, and a reasonable approach with the work to our clients
.”

Their response?

“Amen. Good words. You’ll see an RFP soon”

Be clear. Be true. Be candid. Be respectful. Provide value. People appreciate clarity and it makes it easier to improve our ROI on proposals and sales.

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