There are two basic forms of “workflow” or “new practice” development:
- That which we create (innovation and new category.) This needs to bring value to clients and they become part “creative partner” with us (from a “what if” and testing scenario).
- That which our
clients require (get competent and optimize)
- They define
- We build/design to spec
- We execute
- The Truth moving
into the future
- We all need in our businesses to develop one or both of these.
- It needs to be done while being connected to the market; with the user/client
The details, the building, the success of the service or product, is up to the builders and operators
2 thoughts on “Workflow and Development”
Excellent post John. I love the connections you make with design and service to our customers and therefore innovation.
Thanks Amy. Thanks for engaging. We must never forget that all of our work and products only exist for the end user, the client, the customer.